Privacy policy

Privacy Policy

This statement of privacy (“Privacy Policy”) describes how H&B Stores Limited (“H&B” or “we” or “us” or “our”) collect, use and disclose information pertaining to you collected on https://jaqulineusa.com (website), stores, mobile application or received directly. The Privacy Policy also describes your rights with regard to your personal data, and how you can contact us for any concerns.

https://jaqulineusa.com is a property of H&B Stores Limited, an Indian Company registered under the Indian Company Act.

Consent

By using our website and/ or by providing your personal data, you consent to the collection and use of the data you disclose in accordance with this Privacy Policy. You are advised to read the Privacy Policy carefully. If you do not agree, please do not use or access our website.
Data that may be collected from you
1. Contact Data – First and last name, postal address, street, city, state, pin code, country, email address, mobile number, phone number, and other similar contact data.
2. Personal Data - Age, sex, date of birth, marital status, occupation, ethnicity or any other personal data provided including the details given in responses to surveys or questionnaires.
3. Payment and billing Data – Billing name, billing address, payment method, transaction history when you purchase any products/services from us. We never collect your credit/debit card number or other payment instrument information pertaining to your online transaction. Credit/debit card or other payment instrument information will be obtained and processed by our online payment partner.
4. Data/Information you post - Your reviews, feedback and opinions about our products, services and programme you post in a public space on our website or any social media sites belonging to us.
5. Technical Data - website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies and similar technologies.
How we get Data
1. We get data which you enter on our website or mobile application or give us in any other way like at our stores or outlets.
2. We get personal data from you when you register with us.
3. When you purchase any product/service from us or attempt to purchase at our website, stores or mobile application.
4. When you fill or provide in questionnaire/surveys conducted by or for us.
5. When you opt to receive any communication from us including promotional offers.
6. When you purchase any product/service, we get certain personal data from you like name, email id, shipping address etc to process your order.
7. We automatically collect IP addresses and website usage data from you when you visit our website. This data helps us evaluate how our visitors use and navigate our websites on an aggregate basis, including the number and frequency of visitors to each web page, the length of their visits, their browser type, and their operating systems
8. We get data about you from other sources. For example, if you use an integrated social media feature on our websites. The third-party social media sites will give us certain data about you which may your name and email address.
Usage of Data
1. We use data to contact you about our products/services that you are using or expressed any interest.
2. All registered users including the user has done any transaction with us may get communications through email, SMS or WhatsApp from us about new arrivals, promotional offers, scheme, newsletters, updates, behavioural advertising.. etc.
3. We use your data to contact you for confirmation of a purchase or delivery of product/service.
4. To communicate with you (including to respond to your requests, questions and feedback) and to customize and improve our services.
5. To develop and improve our products, services, communication methods and the functionality of our websites and mobile application.
6. To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise.
7. To understand and assess the interests, wants, and changing needs of consumers, to improve our website/mobile application, our current products and services, and/or developing new products and services.
8. To provide personalized products, communications and targeted advertising as well as product recommendations to you.
9. For internal training and quality assurance purposes.
Sharing of Data
1. Third-party service providers In order to carry out your requests, respond to your inquiries, fulfil your orders, coupons, provide you with samples, enable you to participate in sweepstakes or make various other features, services and materials available to you through our websites or mobile application we share your personal data with third-party service providers that perform functions on our behalf, such as companies that: host or operate our websites and Apps process payments, analyze data, provide customer service, postal or delivery services, and sponsors or other third-parties that participate in or administer our promotions. They have access to personal data needed to perform their functions but may not use it for other purposes. Further, they must process this personal data in accordance with this Privacy Notice and as permitted by applicable data protection laws and regulations.
2. Your personal data will also be used by us or shared with our sponsors, advertisers, advertising networks, advertising servers, social media networks, and analytics companies or other third-parties in connection with marketing, promotional, data enrichment and other offers, as well as product information.
3. As we continue to develop our business, we may sell or buy subsidiaries or business units. For such business transfer, we may transfer your data as a part of such transaction.
4. By accessing the website, you agree and give consent to transfer and disclose your personal data to third-parties:
  - To comply with a legal obligations;
  - When we believe in good faith that an applicable law requires it;
  - At the request of governmental authorities conducting an investigation;
  - To verify or enforce our “Terms of Use” or other applicable policies;
  - To detect and protect against fraud, or any technical or security vulnerabilities;
  - To respond to an emergency; or otherwise
  - To protect the rights, property, safety, or security of third-parties, visitors to H&B’s websites or stores.
Protection of data
1. H&B takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure. Access to your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.
2. We will keep your personal data for as long as we need it for the purpose it is being processed for.
3. Your data may also be retained so that we can continue to improve your experience with us and to ensure that you receive features, new arrival, promotional offers..etc
4. We retain the identifiable data we collect directly for targeting purposes for as little time as possible, after which we employ measures to permanently delete it.
5. We will actively review the personal data we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business or consumer need for it to be retained.
6. Data collected under this Privacy Notice is hosted on servers located in India
Opt-Out

We provide an option to all users to opt-out of receiving any promotional or marketing communications from us. If you do not wish to receive any promotional or marketing communications from us, you can contact us at Customercare@jaqulineusa.com or you can click on the "unsubscribe" link at the bottom of any promotional e-mails that you have received from us.
Third party linked websites

Our website may contain links to third party’s website that may collect your personally identifiable data. We are not responsible for the privacy practices or the content of those linked third-party’s websites.
Severability

In case any court or competent authority finds that any of the provision or part-provision of this Privacy Policy is invalid, illegal or unenforceable, that provision or part-provision will to the extent required be deemed to be deleted and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.
Rights on data

Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.
Amendment

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
Contact us

In case of any grievance, you may contact us at: Customercare@jaqulineusa.com

Privacy policy

In case of any grievance, you may contact us at: Customercare@jaqulineusa.com